Troubleshooting Series
MSP Adventures
Real stories from the field — strange behavior, urgent calls, broken assumptions, and the kind of troubleshooting that does not happen in a perfectly controlled lab.
This series follows real-world MSP scenarios and the lessons they reveal about process, mindset, and problem solving under imperfect conditions.
Featured Episode
Adventures of a Rogue DHCP Server
What started as a routine switch replacement turned into a deeper troubleshooting situation involving assumptions, cabling, and finding the real source of the problem.
Validate Layer 1 before getting too confident in higher-layer theories.
Do not assume the failed device in the notes is the true root cause.
Working service restoration is good, but understanding why it failed is better.
Episodes
Follow the series in order.
Each episode is pulled from its own metadata, so this page updates cleanly as the series grows.
Episode 1
Adventures of a Rogue DHCP Server
In ProgressStory + Breakdown8 min
What started as a routine switch replacement turned into a deeper troubleshooting situation involving assumptions, cabling, and finding the real source of the problem.