MSP Adventures

Adventures of a Rogue DHCP Server

Episode 1

Story + BreakdownIn Progress8 min

What started as a routine switch replacement turned into a deeper troubleshooting situation involving assumptions, cabling, and finding the real source of the problem.

Episode Details

Series
MSP Adventures
Published
2026-04-02
Topic
Troubleshooting
Format
Story + Breakdown
Video embed coming soon.

Episode Overview

What this episode covers

A simple onsite call became a layered troubleshooting problem.
The initially suspected cause was not the full story.
Physical infrastructure and real-world conditions mattered more than expected.

Key Lessons

The takeaways that matter

Validate Layer 1 before getting too confident in higher-layer theories.
Do not assume the failed device in the notes is the true root cause.
Working service restoration is good, but understanding why it failed is better.

What happened

This call started as a simple switch replacement, but quickly turned into a more layered troubleshooting situation.

What mattered most

  • Validate assumptions
  • Check physical connectivity
  • Confirm what is actually providing DHCP