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PRACTICE / SYSTEMS & INFRASTRUCTURE

Systems Operations Workbench

Compare storage layouts, inspect evidence and make safe technician decisions across hardware, virtualization and maintenance. Nothing here changes a real system.

Interactive RAID planner3 investigation ticketsEvidence → Decision → Verification
01 / STORAGE LAB

RAID capacity & failure planner

Change the array topology. Calculations assume equal-sized disks, decimal TB, and no hot spares, metadata, filesystem overhead, or vendor-specific constraints.

SIMPLIFIED ARRAY CAPACITY6 TB usable

Raw capacity: 8 TB

Failure tolerance: One disk failure tolerated

Parity is distributed; rebuilds add stress to remaining members.

RAID is not a backup. Recovery still requires appropriately protected, tested restore points.

02 / TECHNICIAN INVESTIGATIONS

Read the ticket. Defend the next move.

Three-stage decisions: investigate the evidence, choose a controlled action, then establish what would verify recovery. Incorrect choices explain the risk and can be retried.

CASE 01 / HARDWARE / RAID

Shared Files Slow After a Disk Alert

An MSP client reports that file shares still load, but saves and directory browsing are slow. The array is RAID 5 with four drives. Drive bay 3 is failed; another member shows rising media errors.

EVIDENCE AVAILABLE
  • Controller: RAID 5, DEGRADED, bay 3 FAILED
  • Bay 4: media errors increasing; global hot spare not assigned
  • Backup dashboard: last night SUCCESS; no verified restore test in the last quarter
  • Business impact: 120 active file-share users
DECISION 1 OF 3Investigate

Which first evidence package best frames the repair risk?

KEEP LEARNING

Bring the investigation back to the concepts.

Use the relevant guides to understand why these decisions matter before attempting production changes.